Order Not Received

We understand that waiting for your order can sometimes feel like an eternity. If your order hasn't arrived by the amount of days below, please fill out the form and our team will promptly escalate this with Royal Mail. Just a heads up: the days below starts from the next working day after your order was dispatched, not the same day.


Tracked 24 - 11 Working Days

Tracked 48 - 12 Working Days

Rest of World

Europe - 25 Working Days

International - 32 Working Days

Please do not fill out the form if it has not been the correct amount of days. Your order will not be considered lost until the correct amount of days have passed.